FAQs
WHERE IS MY FLAG TEE?
It's COMING SOON! Rock 'N' Roots are continually working on new flag designs to add to our range. Follow us on Facebook, Twitter and Instagram for new product updates!
Don't hesitate to tweet us (@rocknrootsrev) or message us on facebook to let us know what flags you're waiting for!
WHAT ARE THE MEASUREMENTS FOR THE SIGNATURE ONE SIZE CROPPED TEE?
Refer to the following chart as a approximate measurement guideline for the ONE SIZE signature cropped tee.
HOW DO I WASH MY FLAG TEE?
To ensure your flag tee stays in excellent condition we recommend the following washing guidelines:
•Delicate
•Cold Handwash separately (inside out)
•Reshape whilst damp
•Hang to Dry
•Iron Low-Medium (inside out)
•Do Not Bleach
•Do Not Tumble Dry
•Do Not Soak
WHERE IS ROCK 'N' ROOTS BASED?
We are based in London, UK.
DO YOU SHIP INTERNATIONALLY?
Yes! We do ship internationally.
WHAT ARE YOUR DELIVERY/SHIPPING RATES?
Our current rates are as follows
UK-£3.50 (Royal Mail Standard 3-5 Business Days)
INTERNATIONAL-£5.99 (Royal Mail Standard approx 5-14 Business days)
*Please note that delivery charges/rates are subject to change
WHAT IS YOUR RETURN/EXCHANGE POLICY?
If you are not completely satisfied with your purchase, we will be happy to offer a refund/exchange on any unworn/unwashed goods providing that they are in resalable condition and in original packaging, WITHIN 7 DAYS of receiving your purchase. (This excludes p&p costs)
Custom/Limited/Exclusive products are NON REFUNDABLE.
If you require a refund/exchange please contact us at [email protected] stating REFUND/EXCHANGE as the subject along with your name, email & details. (WITHIN 7 DAYS of receiving your purchase.)
It is the customers responsibility to cover all shipping charges. We recommend recorded delivery as we cannot issue refunds/exchanges for products we do not receive. This does not affect your statutory rights.
*we reserve the right to change our returns/exchange policy at any time
DO YOU SELL WHOLESALE?
Yes we do, For stockist & wholesale enquiries please contact us via our contact page or email us at [email protected] Stating wholesale enquiry as the subject.